Streamer has just received nearly 400 million donations and has to be refunded, the community criticizes Bilibili non-stop

Recently, the community did not ask about the fact that a streamer suddenly had to refund a donation of nearly 400 million VND because the donor was still underage.

This story happened to a streamer of the platform Bilibili name is, has a name which is Momokowhen she suddenly received an amount of donation equivalent to 397.5 million VND from one session live stream. Before she could rejoice, she received a notice requesting a refund of that donation, the reason being that the fan was underage, which according to Bilibili’s policy, the platform does not allow receiving. donations of minors.

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However, after researching, this donation account belongs to a 30-year-old programmer who is also the owner of a studio with 11 members, completely financially independent. This has caused a lot of controversy about my donation refund order Bilibiliwhen they ask streamer unreasonable need to refund.

Of course Momoko This is not the first case of having to refund the donation and also have to find out information about the person giving the gift. This situation happens so often Bilibili had to tighten its management policy, which made a large number of streamers angry.

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In 2020, the government of China also had to issue a new law, which is forbidden to receive money donate from young users, and this law has many similarities with the policy from Bilibili.

With a large number of young viewers watching the stream, there are many streamers who have had to fall into poverty, or even fail, just because they discovered that a large number of people who donate money to themselves are people of their age. adult. There is a statistic that shows that there was a time when Bilibili asked streamers to refund donations amounting to more than 1 million yuan.

Not only that, many streamers also receive exclusive gifts and items donated by fans, but as a result are forced to refund and they don’t even receive fan vouchers.

One thing worth mentioning is the support department of Bilibili without any enthusiasm in helping streamers, most petitions receive a generic, off-topic response asking them to wait. As a result, what they received was only calls promising to improve the refund policy from Bilibili, but then things did not improve and streamers were the ones who suffered the most.

If Bilibili’s policies are not improved, surely streamers will have to find other platforms that best support them, not suffer from the current constant loss of money.